Cloud Solutions

Managed Services

Methys, delivering full managed services to eFront customers: Methys Cloud Solution
Hosting Services include FrontInvest, FrontExchange and Exchange

Hosting Solutions

Hosting

Can host other modules (i.e Investor/Invest Portal, FrontExchange) and 3rd party applications (i.e BI Exchange) if used on eFront app

Integration

Full integrated service (hardware, OS, environment, Applications) - installation to support and service desk

24/7 Service

24/7 service - specific service desk in English (Cape Town) or French (Tunis/Paris) - with environment and application knowledge

Communication Levels

Strong and coherent team with good relationship with eFront and R&D

Methys Cloud Services

Iteraction Services

  • Application Setup
  • Upgrade Management
  • Project Management
  • Training

Service Desk

  • 24/7 Customer Support
  • Ticket Management System
  • Application Specific Knowledge

Application Managment

  • Maintenance & Technical Mat
  • FrontInvest Upgrades
  • Database Mat
  • OS & Server Mat
  • Backup & Restore

Hosting Services

  • Worldclass Datacenters
  • Power Continuity
  • Fire Suppression
  • Security
  • Backup & Failover